Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the standard shipping timeframe for furniture?
Standard shipping for small home decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.
Do you offer a warranty on Smith & Clark products?
Yes, we offer a comprehensive one-year limited warranty on all furniture and lighting fixtures, covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home textiles?
We accept returns on unused textiles, such as rugs and bedding, within 30 days of delivery. Items must be in their original packaging and free from any signs of use or washing.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture perfectly complement your living space.
Do you provide assembly services for larger items?
Most of our large furniture items include complimentary white-glove delivery, which features room-of-choice placement, full assembly, and removal of all packaging materials.
How should I care for my solid wood furniture?
To maintain the beauty of your wood pieces, we recommend dusting regularly with a soft cloth and avoiding direct sunlight or proximity to heat sources. Use coasters and placemats to prevent moisture rings.